Shipping Policy

At OKSEXDOLL, we promise to provide customers with fast, reliable, and safe delivery services to ensure that customers can get their dolls in good condition in a timely manner. Working with a reliable carrier means customers can trust that their items will be handled and delivered appropriately. Customers can find details about shipping methods, estimated delivery time and other important information on the shipping information page, but we will not reveal any information about the product. If customers have any questions or need assistance, our professional customer support team is always available to help meet customer needs.

Free Shipping

1. Free Shipping to World Wide! However, due to import laws, we DO NOT SHIP to the following destinations: Islamic countries (such as Afghanistan, Pakistan, Jordan, Libya, Kosovo, Iraq, etc.), India, Indonesia, Malaysia, Africa, Mexico, or Brazil.
2. For customers in the United States, the United Kingdom, and the European Union, the price of goods or services includes all relevant taxes and customs clearance fees, and there are no additional hidden fees. This means we factor in all taxes and import charges into our prices to ensure customers don't have to pay extra at the time of purchase. We are committed to providing our customers with transparent pricing and convenient practices.

Discreet Shipping

1. All the sex dolls will be packed in a plain carton box with no label revealing its contents, and no one knows what's inside.
2. Your package will be shipped directly to your location via reliable logistics like FedEx/UPS, quickly update tracking numbers, and monitor package delivery progress at any time.

Production Time

The production time for a custom sex doll typically exceeds 2 weeks, but the duration can vary depending on the brand and the materials used. Some brands may offer shorter or longer production times. Holiday periods (Halloween, Christmas, etc.) due to a surge in orders Production time may be delayed. Here are the estimated production times for some brands:

Shipping Time

1. In-Stock Dolls: All in stock sex dolls will ship between 1-2 business days after payment is received. Estimated delivery is 3-7 business days, USA only!
2. Custom-made Dolls: Customized love dolls usually take 7-20 working days to reach you after they are produced by the manufacturer. It’s an estimated delivery time. Exceptions may extend this time frame (like a Chinese holiday, snowstorm, rainstorm, COVID-19, etc.). Here we list the shipping times of different shipping carriers

Shipping Delays

International shipping may be disrupted by various factors during the delivery of your parcel to your esteemed customer:

1. Weather and natural disasters: Extreme weather conditions, such as storms, floods, or earthquakes, have the potential to cause delivery delays or disruptions.
2. Customs Inspection: Your package may be subject to customs inspection, which may incur additional delays and fees, depending on your country's regulations.
3. Local Holidays: Shipping schedules may be disrupted by local holidays as carriers may not be operating normally or have reduced hours during these times, resulting in delays in package delivery times.
4. Political Situation and Regulatory Changes: Changes in the political climate, government regulations, or trade policies may impact shipping routes, timing, and the availability of certain regions or products.